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Transaction Report System

You’ll know where your claims are!

Post-N-Track treats each dental claim file as a separate transaction, that’s tracked like a Federal Express™ package:

CMC v1 - confirmation - 300 x 238

Dental Focus

Providers - more details - green back - 36 x 45
Provider reports - green back - 36 x 45
Providers - comm questions - green back - 29 x 36
Payer links - icon - green back - 29 x 36
Click to enroll - green back - 33 x 24

Introduction

Details and
specifications

Common questions

Current list
of payer links

Enroll online

Documents:

CIGNA provider brochure - green back - 36 x 45
CIGNA press release - green back - 36 x 45

Dental brochure
(printable copy)

CIGNA Dental
press release

Detailed reports for claims and responses

You’ll receive detailed reports on delivery status and payer responses linked to every claim file.
Claim counts and financial balances are logged, so you can review the value of pending claims
and any errors.

Errors are captured -- to make sure an entire claim file isn’t rejected

Post-N-Track automatically detects and removes claims with errors. The ‘clean’ file is rebalanced and continues on for immediate delivery to the payer.  Problem claims are returned to you for review.  This eliminates unnecessary delays, and accelerates reimbursement.

Readable reports -- not cryptic data

Standard ANSI error responses from payers are designed for computers, not people.  Here’s one example (a standard 997) noting errors in a claim:

ISA*00* *00* *ZZ*029053964 *ZZ*870426777 *050127*1638*U*00401*271638460*1*P*:~GS*FA*029053964*870426777*20050127* 1638*271638461*X*004010~ST*997*271638462~AK1*HC*99~AK2*837*0001~AK3*NM1* 14**8~AK4*9*67*6~AK3*NM1*39**8~AK4*9*67*4~AK5*R~AK9*R*1*1*0~SE*10*271638 462~GE*1*271638461~IEA*1*271638460~

Post-N-Track converts this raw data into a human-readable report -- to help you find and fix the
problem and resubmit for payment.  (Standard ANSI data files are also included.)

Transaction Rejection Report
Rejected claims: 1
Rejected claim amount: $75.00
CIGNA Dental:  62308
Provider: 75999999

Patient Account #

Patient Name

Insured ID

First Date of Serv

Total Charge

011111111

Smith, Joe

UO123456789

11/23/2004

$75.00

Error description: Segment has data element errors (NM1:14)
                                 Invalid character in data element (2010BA:14:NM109)
                                 NM1*IL*1*SMITH*JOE****MI*UO123456789

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© 2002 - 2006  Post-N-Track Corporation
> Contact us

© 2002 - 2006  Post-N-Track Corporation
> Contact us

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