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- Can Post-N-Track support older claim formats -- NSF, HCFA and UB-92?
Yes. Post-N-Track provides automated conversion of legacy NSF, UB-92 and HCFA ‘print image’ claims to the HIPAA-compliant 837 format.
- Does Post-N-Track support file attachments -- including clinical data?
Yes. Post-N-Track can securely deliver any type of attachment, including scanned documents, clinical data, clinical images, PDF files, e-forms and related files.
- Can Post-N-Track handle large volumes of claims?
Yes. There are no limitations on claim volume or file size; the Post-N-Track system is designed to provide very high performance with high availability, 24 x 7 with a guarantee of 99% system availability - excluding planned maintenance windows.
- Is Post-N-Track compatible with S/FTP, PGP and third-party products?
Yes. In addition to the Doohickey utility for payers, Post-N-Track also supports standard communications tools and protocols, e.g. S/FPT, PGP and HTTPS. If you’ve implemented a secure third-party product, e.g. Cyclone, we can support that as well.
- Does Post-N-Track provide transaction and operational status reports?
Yes. You’ll receive a login for the Post-N-Track Doohickey reporting system for payers, which includes complete transaction status reports. The Doohickey Operations Management system also provides detailed reports on system status, with automated alerts.
- Do I need to dedicate a PC or server to run the Post-N-Track connection?
No. The Post-N-Track Doohickey utility is small and light, and compatible with standard desktop PC’s and servers that are also used for other applications. No special hardware or software is required; Doohickey supports Windows 2000, XP and 2003 Server.
- Does Post-N-Track support links to Unix / Linux and mainframe systems?
Yes. The Windows-based Doohickey utility supports standard network folder / file links to any system running any OS. Post-N-Track also supports standard S/FTP, HTTPS and PGP file links to Unix / Linux and mainframe systems, and secure third party tools, e.g. Cyclone.
- We have a number of sites and groups -- is Post-N-Track compatible?
Yes. You can install the Doohickey utility on multiple PC’s or servers, at multiple locations.
- Our facility has a sophisticated network -- is Post-N-Track compatible?
Yes. The Doohickey utility supports complex LAN / WAN networks, servers, routers and firewalls.
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