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Payers: Common Questions

  • How will we distribute Post-N-Track to providers?
    Providers simply download the small Doodad utility from the
    Post-N-Track web site. Our  team will handle all installation
    and support issues -- there’s no additional burden for your staff.
  • Do we need to install a custom interface?
    No. Post-N-Track will mirror your clearinghouse connections,
    and can deliver claim files to any location you select.  Standard
    links are also available -- e.g. S/FTP, HTTPS, PGP encrypted
    files and an AS2 interface for real-time transactions.
  • What is the typical implementation time?
    Your Post-N-Track connection can be installed and tested in a
    few days, depending on your schedule.  Post-N-Track is easier
    to setup than a standard clearinghouse connection.
  • Does Post-N-Track support other transactions?
    Yes. The Post-N-Track system can handle every HIPAA / ANSI transaction type and format, including real time and batch eligibility (270 / 271) and status requests (276 / 277), etc. 

Payer Focus

Provider - intro page - green back - 36 x 45

Introduction

Providers - more details - green back - 36 x 45

Easy installation

Documents:

CIGNA provider brochure - green back - 36 x 45
Brochure - HIPAA Holdup - green back - 36  x 45
CIGNA press release - green back - 36 x 45
ConnectiCare PR - green back - 36 x 45
ConnectiCare PR - green back - 36 x 45

Payer brochure
(printable copy)

Tarboro Clinic
case study

CIGNA
press release

ConnectiCare
press release

Landmark
press release

  • Can Post-N-Track support older claim formats -- NSF, HCFA and UB-92?
    Yes. Post-N-Track provides automated conversion of legacy NSF, UB-92 and HCFA ‘print image’ claims to the HIPAA-compliant 837 format.
  • Does Post-N-Track support file attachments -- including clinical data?
    Yes. Post-N-Track can securely deliver any type of attachment, including scanned documents, clinical data, clinical images, PDF files, e-forms and related files.
  • Can Post-N-Track handle large volumes of claims?
    Yes. There are no limitations on claim volume or file size; the Post-N-Track system is designed
    to provide very high performance with high availability, 24 x 7 with a guarantee of 99% system availability - excluding planned maintenance windows.
  • Is Post-N-Track compatible with S/FTP, PGP and third-party products?
    Yes. In addition to the Doohickey utility for payers, Post-N-Track also supports standard communications tools and protocols, e.g. S/FPT, PGP and HTTPS.   If you’ve implemented
    a secure third-party product, e.g. Cyclone™, we can support that as well. 
  • Does Post-N-Track provide transaction and operational status reports?
    Yes. You’ll receive a login for the Post-N-Track Doohickey reporting system for payers, which includes complete transaction status reports.  The Doohickey Operations Management system
    also provides detailed reports on system status, with automated alerts.
  • Do I need to dedicate a PC or server to run the Post-N-Track connection?
    No.  The Post-N-Track Doohickey utility is small and light, and compatible with standard desktop PC’s and servers that are also used for other applications.  No special hardware or software is required; Doohickey supports Windows 2000, XP and 2003 Server.
  • Does Post-N-Track support links to Unix / Linux and mainframe systems?
    Yes. The Windows-based Doohickey utility supports standard network folder / file links to any system running any OS. Post-N-Track also supports standard S/FTP, HTTPS and PGP file links
    to Unix / Linux and mainframe systems, and secure third party tools, e.g. Cyclone™.
  • We have a number of sites and groups -- is Post-N-Track compatible?
    Yes. You can install the Doohickey utility on multiple PC’s or servers, at multiple locations. 
  • Our facility has a sophisticated network -- is Post-N-Track compatible?
    Yes. The Doohickey utility supports complex LAN / WAN networks, servers, routers and firewalls.
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© 2002 - 2006  Post-N-Track Corporation
> Contact us
 

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