Trading Partner Management
With the reporting and management capabilities of the Doohickey, you can effectively deploy and manage a trading partner platform that gives you enhanced claim level insight into your trading partner channels to measure effectiveness and track performance. As the payer, you will still manage the relationship directly but have the ability to add trading partners quickly and without additional resource constraints.
No longer is it build versus buy, but you can also rent. With Post-n-Track’s software you can integrate our applications directly into your portal effortlessly. Add functionality to your portal in less than 30 days with proven Single Sign-On standards unifying the customer experience without sacrificing reliability or security.
Improved Transaction Experience and Satisfaction
Post-n-Track Healthcare Services Platform is offered free of charge to any transaction submitter and provides transaction visibility and tracking across the transaction cycle for an improved transaction exchange experience and higher levels of satisfaction.
Comprehensive Submitter Management
Post-n-Track manages all electronic communications with any submitter; including physicians of all sizes, hospitals, channel partners and employers.
Management and Support are Included
Post-n-Track handles all support for Web tool distribution, installation, certification and operation for submitters – there is no burden to the health plan staff. Post-n-Track manages the entire online communications, exchange and transaction process. Web tools are available for free to an unlimited number of submitters without any health plan internal resources for development, distribution, certification and support. Post-n-Track will coordinate all existing and new provider enrollments through our Provider Outreach Team and conduct WebEx demonstrations and provide “flash” demos for the health plan staff to use and/or distribute. All provider enrollment metrics are available to the health plan staff.
Operation Reports for Recipients
In addition to transaction reports, Post-n-Track provides health plan managers with a real-time view of transaction flows and status for tracking inbound and outbound streams of claims, other transactions and responses, errors and alerts, and overall system availability and performance.
Every Transaction is Tracked
Each file/transaction and recipient response is logged and tracked, similar to a Federal Express™ package providing the status of every transaction at any time. Recipients and submitters receive detailed reports on transaction delivery status and the responses linked to every file/transaction. The Post-n-Track Healthcare Services Platform provides reports to submitters on transaction flow, with performance metrics and error reports. Automated email alerts are also included.